Cancellation Policy

At Zalord LLC, our commitment to excellence is unwavering. We meticulously inspect every item before it leaves our facility and take great care in packaging to ensure safe delivery, guaranteeing your products arrive in perfect condition and ready for use.

Should you encounter any issues, rest assured that we are here to assist you. We understand the importance of fair and equitable treatment for all of our customers.

You can reach out to us via email at support@Lillydesgin.site

Returns Address: If you need to return an item to us, please send it to the following address: 1942 Broadway #314c, Boulder, CO 80302, USA

The process for returns and refunds may vary depending on the items you have ordered.

To cancel an order, please email support@Lillydesgin.site with details of the order you wish to cancel, or use the Contact Us form on our website. Please note: Orders for products labeled “made to order” on the product page cannot be canceled. Cancellation fees may apply to products and perishable items specifically sourced on your behalf, marked as “Item delivery: 1-2 weeks,” and for orders canceled after dispatch.